Love Psychic Indi · Effective 24 August 2026 · Last updated 24 August 2026
Love Psychic Indi provides astrology, tarot, numerology, spiritual guidance and wellness content, live one‑to‑one consultation sessions (chat, voice and video), and educational courses and e‑books. The Services are operated from India.
Contact: help@lovepsychicindi.com
| Category | Examples | Why |
|---|---|---|
| Account & identity | Name, email address, phone number, profile photo, password (managed by Google Firebase Authentication — we never see your password) | Create and secure your account; sign‑in via email, phone OTP, or Google |
| Astrology details | Date of birth, time of birth, place of birth, and questions you submit for a reading | To generate your reading and deliver the service you request |
| Booking & session data | Bookings, appointment times, chat messages exchanged during a session, session status | To provide and manage consultations |
| Live call data | During a voice/video session, your microphone audio and (for video) camera video are transmitted in real time between you and the consultant via Agora. Calls are not recorded by the App. | To deliver the live session you booked |
| Payment data | Payment is processed by our payment partners (Razorpay, Cashfree, and where offered, PayPal). We receive a transaction reference and status. We do not store your full card or bank details. | To take payment for services you purchase |
| Device & technical | Device model, OS version, app version, IP address, push notification token, crash and diagnostic data | To operate, secure, and improve the Services and send notifications |
| Support | Messages you send us, and the content of chatbot questions (if you use the AI assistant) | To answer your queries |
We do not knowingly collect precise GPS location. We do not sell your personal data.
We share personal data only with service providers who process it on our behalf, and only as needed to run the Services:
| Provider | Purpose | Their policy |
|---|---|---|
| Google Firebase (Authentication, Messaging) | Sign‑in, security, push delivery | firebase.google.com/support/privacy |
| Agora | Real‑time voice/video calls | agora.io/privacy-policy |
| Razorpay | Payment processing (India) | razorpay.com/privacy |
| Cashfree | Payment processing (India) | cashfree.com/privacy-policy |
| OneSignal | Push notifications | onesignal.com/privacy_policy |
| OpenAI (only if you use the AI assistant) | Generating chatbot replies | openai.com/policies/privacy-policy |
We may also disclose information if required by law, to enforce our Terms, or to protect the rights, safety and property of our users or us. We do not sell or rent your personal information to third parties for their own marketing.
We keep your information for as long as your account is active or as needed to provide the Services, comply with legal obligations (e.g. tax and transaction records), resolve disputes, and enforce our agreements. When you delete your account, we delete or anonymise your personal data within 30 days, except records we must keep by law.
You may access, correct, or delete your personal data. You can:
We use industry‑standard measures including HTTPS/TLS encryption in transit, tokenised authentication, and restricted access. No method of transmission or storage is 100% secure, but we work to protect your data.
The Services are intended for users aged 18 and older. We do not knowingly collect data from children. If you believe a child has provided us data, contact us and we will remove it.
Your data is processed in India and in the countries where our service providers operate. By using the Services you consent to this transfer and processing.
We may update this Policy from time to time. Material changes will be posted here with a new "Last updated" date. Continued use of the Services after changes means you accept the updated Policy.
Questions about this Policy or your data? Email help@lovepsychicindi.com.